Anton Orlov

Portrait of Anton Orlov
Profile · Irvine, California, USA

Technical product and operations leader across AI, ecommerce and infrastructure.

I build and operate technical products where customer experience, data, infrastructure, automation and business operations meet. My work ranges from Ring's customer-support platforms and experimentation systems to a $35 million modular data-center program, international ecommerce, travel technology and hands-on AI knowledge systems.

anton.m.orlov@gmail.com LinkedIn ↗linkedin.com/in/anton-m-orlov orlov.me/anton-orlov
$35M
modular data-center program
50 MW+
facilities monitored
$400K
annual analytics savings
7,000+
platform users in nine months
700+
travel-supplier APIs
6–70
people and operating-team scale

Profile

My strongest work happens inside complicated operating systems: several teams, fragmented tools, unclear ownership, financial constraints and a customer problem that still has to be solved.

I translate that complexity into product requirements, architecture, instrumentation, decision frameworks and operating processes. I am comfortable moving between executives, engineers, analysts, support teams, vendors, facilities and customers because the useful answer is usually found across those boundaries.

I am technically hands-on with APIs, Python, JavaScript, SQL, cloud systems, analytics and AI workflows, but I do not position myself as a full-time software engineer. My value is connecting strategy to the systems and people required to implement it, then measuring whether it worked.

Leadership scope
Technical product and program leadership
Product operations and business systems
Ecommerce technology and operations
Automation and AI knowledge systems
Infrastructure and data-center strategy

Professional experience

– present Irvine / Hawthorne, CA

Amazon · Ring

Technical Program Manager

Leads customer-experience, analytics and experimentation programs across product, engineering, design, analytics and customer support. Served as a formal people manager and coordinated work across more than five web properties and nine subdomains.

  • Led the Ring Help Center redesign and launch, improving self-service efficiency by 35% and reducing support tickets by 28%.
  • Led the Ring Web Analytics library migration from Heap Analytics to an in-house solution integrated with Amplitude, saving $400,000 annually.
  • Defined KPIs, instrumentation requirements and rollout plans with multiple engineering teams.
  • Built a proof of concept with AWS Evidently, AWS WebLab and Amplitude Experiment to compare implementation approaches and support a leadership decision.
  • Helped reduce experiment cycle time from three weeks to five days and improve sprint velocity by 40%.
– present Los Angeles, CA

Biohelp.me ↗

VP of Operations / Product Lead

Operates the technical and commercial systems behind an international ecommerce business, including payments, suppliers, fulfillment, customer escalations, analytics, automation and financial coordination.

  • Built and launched an ecommerce technology solution serving more than 5,000 active users.
  • Led a chatbot recommendation initiative that increased user engagement by 200%.
  • Established analytics infrastructure for customer behavior, conversion and operating decisions.
  • Developed supplier relationships and workflows involving more than 100 suppliers.
  • Implemented demand forecasting that reduced inventory costs by 30%.
  • Led Instagram strategy, concept development, quality assurance and content audits as @biohelp.me reached 36,200 followers.
– Wenatchee, WA

Giga Watt, Inc.

Chief Operations Officer / Product Strategy

Led product, infrastructure and operating work for a blockchain and high-density-computing platform. Managed teams and operations at the intersection of power, construction, monitoring, customer systems and facility reliability.

  • Scaled the platform from zero to more than 7,000 users in nine months.
  • Led product strategy for data-center management software and designed dashboards for facilities exceeding 50 MW.
  • Directed a $35 million modular data-center program from design review and procurement through construction, validation, commissioning and operational handoff.
  • Coordinated with the local public utility district and UL testing partners across airflow, IoT sensors, controls, equipment specifications, engineering drawings, city plans, schedules, risks and decisions.
  • Managed storage, servers, network devices, colocation, co-hosting and self-hosted infrastructure, including an early GPU-hosting pilot for Leonardo Render, later acquired by CoreWeave.
  • Developed predictive monitoring and maintenance approaches that reduced downtime by 60% and managed annual IT and operating budgets up to $21 million.
– Los Angeles, CA

Deal Angel, Inc. / FinalPrice

VP of Operations and Product Owner, Flights and Support

Helped create a membership travel platform for frequent travelers, connecting supplier inventory, customer support and product analytics inside one booking experience.

  • Built a membership platform delivering average booking savings of 15%.
  • Integrated APIs from more than 700 travel suppliers.
  • Led development of a recommendation algorithm for matching users with flight options.
  • Established analytics for conversion, retention and customer lifetime value.

Current ventures and applied research

In parallel with corporate work, I operate family businesses and help turn early technical concepts into documented, testable products and partnerships.

ASDHelp ↗ asdhelp.com

Owner / Operator

Leads ecommerce architecture, analytics, operations, automation, financial coordination and growth systems for an owned health-and-wellness brand with approximately 80–90 products. Contributed to content production as @asdhelps grew from launch to 36,000 followers. Clinical, scientific and formula work is led by my business partner.

ORLOV → orlov.me

Product ownership and R&D coordination

Coordinates opportunity framing, product architecture, commercialization and partner materials across energy infrastructure, animal-health diagnostics, biological intelligence and custom research requests.

GIGA-WATT → giga-watt.com

Infrastructure opportunity development

Selective research and partner development for modular data centers, AI and high-performance-computing infrastructure, power assets and joint ventures. This is opportunity-development work, not a claim of a current operating data-center business.

MYGENES → mygenes.info

Genetics research and reporting concepts

Explores evidence-graded reporting from raw consumer DNA data, with a focus on research traceability, uncertainty, privacy and physician oversight. The work is exploratory and is not presented as diagnosis or clinical validation.

COWOW → cowow.ae

International product and commercialization support

Supports positioning, evidence discipline, product diagrams, partner outreach and pilot planning for livestock-health monitoring concepts led by my brother and the scientific team. No clinical or regulatory approval is implied.

AI and knowledge systems

I use AI as part of an operating system: retrieval, structured content, automation, evaluation and human review connected to a measurable workflow.

Retrieval

Hands-on work with RAG pipelines, vector databases, semantic search and embeddings for knowledge, content and data use cases.

Content systems

Contentful CMS experience with structured content and data, alongside customer self-service and support knowledge at Ring.

Agentic workflows

Uses Ollama to connect language models, including Hermes, to agentic systems with defined review and approval points.

Automation

Builds workflows with APIs, webhooks, n8n, Zapier and custom scripts to reduce manual work and preserve operating context.

Scope note: this describes confirmed hands-on work. It does not imply a specific vector-database product, LangChain or LlamaIndex experience, or quantified production-scale AI outcomes that have not been established.

Capabilities and tools

Product and program

Product strategy, roadmaps, requirements, prioritization, Agile/Scrum, technical program delivery, launch readiness, OKRs, decision frameworks.

Operations and leadership

People management, cross-functional leadership, customer operations, supplier operations, fulfillment, vendor management, budgets up to $21M, P&L coordination.

Analytics and experimentation

Amplitude, Heap Analytics, Google Analytics, Yandex Metrica, Tableau, Looker, Segment, KPI instrumentation, A/B testing and measurement design.

Technical systems

Python, SQL, JavaScript, React, REST APIs, webhooks, microservices, data pipelines, JSON, Contentful and rapid prototyping.

Cloud and infrastructure

AWS, Google Cloud, DigitalOcean, Grafana, Elasticsearch, Datadog, storage, servers, network devices, monitoring and infrastructure deployment.

AI and automation

RAG, vector databases, semantic search, embeddings, LLM orchestration, agentic workflows, Ollama, Hermes, llama.cpp, n8n and Zapier.

Ecommerce and business systems

Ecwid, Shopify, InSales, QuickBooks, payments, shipping, international fulfillment, catalog operations, attribution and conversion analysis.

Collaboration and documentation

Jira, Confluence, Figma, Sketch, InVision, GitHub, GitLab, executive decision support, vendor coordination, risk registers and technical documentation.

Education and credentials

2024Artificial Intelligence and Machine Learning Bootcamp

Caltech CTME

2023No Code AI and Machine Learning: Building Data Science Solutions

MIT Professional Education

CertifiedAWS Certified Solutions Architect

Amazon Web Services

CertifiedProduct Management Certificate

Product School

2001MBA in Finance

Guildhall University of London

2001MBA in Finance

Plekhanov Russian University of Economics

1998Bachelor of Economics

Plekhanov Russian University of Economics

AdditionalPostgraduate and international studies

Middlesex University London and MIRBIS Moscow

Where I create the most value

Bring me a system with real customers, technical dependencies and an outcome that matters. I will find the operating constraint, map the dependencies, build a practical path forward and instrument the result.

Best-fit work
Senior technical product, program, product-operations, business-systems, ecommerce, automation and infrastructure leadership.
Working model
Remote, hybrid or onsite. Open to travel. U.S. citizen with no sponsorship requirement.
Contact
anton.m.orlov@gmail.com
linkedin.com/in/anton-m-orlov
Contact Anton → Venture or consulting request →